Understanding customer behaviour 5 1 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsReading File 111.24 KB Free download
Fulfilling customer needs 5 1 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsReading SkillsSpeaking File 262.29 KB Free download
Fizzy Pop 5 3 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsSpeaking SkillsWriting File 88.91 KB Free download
Expectancy theory 5 4 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsReading SkillsSpeaking File 60.71 KB Free download
Meeting visitors from abroad 5 2 reviews Main Subject ELT Category Jobs, work and business Resource type Role play/debate/discussion Worksheet SkillsSpeaking SkillsVocabulary learning File 19.48 KB Free download
Writing a business email 5 5 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsVocabulary learning SkillsWriting File 31.6 KB Free download
Dealing with dissatisfied clients 5 3 reviews Main Subject ELT Category Jobs, work and business Resource type Role play/debate/discussion Worksheet SkillsSpeaking SkillsVocabulary learning File 12.88 KB Free download
TOEIC-style error recognition 5 3 reviews Main Subject ELT Category Jobs, work and business Resource type Exam preparation Worksheet File 67.01 KB Free download
TOEIC-style incomplete sentences 5 1 reviews Main Subject ELT Category Jobs, work and business Resource type Exam preparation Worksheet File 54.07 KB Free download
I love my job 5 1 reviews Main Subject ELT Category Jobs, work and business Resource type Worksheet SkillsVocabulary learning File 51.91 KB Free download